Customer Service

Refund Policy

Every Axavive order is protected by a 90-day 100% money-back guarantee. If the product does not meet your expectations, you can request a full refund within 90 days of your purchase date - no questions asked.

What the Guarantee Covers

The 90-day guarantee covers the full purchase price of any Axavive package - the 2-bottle, 3-bottle, or 6-bottle option. You can request a refund for any reason: not satisfied with results, changed your mind, or any other concern.

How to Request a Refund

Refunds are processed directly by ClickBank, the official retailer for Axavive. To request a refund:

  1. Visit ClickBank's customer service portal at https://support.clkbank.com
  2. Enter your ClickBank order number (found in your purchase confirmation email)
  3. Select the refund request option and follow the on-screen instructions
  4. You will typically receive a response within 24 to 48 business hours

Return Instructions

You may be asked to return your remaining bottles - even empty ones are accepted. Return shipping costs are typically the responsibility of the customer unless the item arrived damaged or incorrect. Detailed return instructions are provided when your refund request is approved.

Refund Processing Time

Once your refund request is approved, you will see the credit on your original payment method within 5 to 10 business days, depending on your bank or credit card issuer.

What Is Not Covered

Frequently Asked Questions

How long is the Axavive money-back guarantee?

Every Axavive order is protected by a 90-day 100% money-back guarantee. You have 90 days from the date of purchase to request a full refund through ClickBank.

Do I need to return empty bottles for a refund?

You may return your bottles - even empty ones - within the 90-day window. ClickBank handles the refund process and will provide return instructions when you submit your request.

How do I start a refund request?

Refunds are processed by ClickBank, the official retailer. Visit ClickBank's customer service page, enter your order number, and follow the on-screen instructions to request a refund.